I walked into one of my own hotels dressed casually, just checking in unannounced. The manager looked at me and said, “This hotel isn’t for working-class people.” She didn’t ask my name, didn’t know I was the owner. I didn’t argue. I just left, pulled out my phone, and made a call. I promised myself I would get revenge in the worst way possible.
I returned the next day, suited up in my sharpest formal attire, ready to make a different impression. From the moment I walked in, the polished shoes on the lobby’s marble floor seemed to demand attention. Those same eyes that had easily dismissed me the day before now widened—a mixture of respect and curiosity. There were whispered conversations among the staff, but all I offered was a nod, moving confidently towards the front desk.